Shipping policy

Shipping Policy

We offer free worldwide shipping on every order.

Processing time: Orders are processed and dispatched within 1–2 business days.

Delivery time: Once shipped, orders typically arrive within 8–14 business days, depending on your location. International delivery times aren't guaranteed and can vary with customs clearance. You'll receive a tracking number by email as soon as your order ships.

Customs & duties: For some international orders, customs fees or import duties may apply on delivery, depending on your country's regulations. These are the responsibility of the customer.

Occasionally delays happen due to factors beyond our control (customs, weather, peak periods). We appreciate your patience — your parcel is on its way.

Shipping FAQ
Is shipping free? Yes — free shipping on all orders.
Can I change my delivery address? Contact us right away at ulviero@outlook.com. Once an order has shipped, we can't change the address.
How do I cancel an order? Contact us as soon as possible at ulviero@outlook.com. Orders can't be cancelled once shipped.